Cancellation Policy

Here is a professionally written Cancellation Policy tailored for Glowireland.coM, in line with the tone and structure of your existing policies:

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Cancellation Policy
At Glowireland.coM, we understand that circumstances may change after placing an order. Our cancellation policy is designed to ensure a smooth and fair process for both customers and our operations team.

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Cancellation Window

• You may request to cancel your order within 30 minutes of placing it.

• After 30 minutes, your order will begin processing, and we cannot guarantee cancellation as it may already be in fulfillment.

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How to Cancel

• To request a cancellation, email us at support@glowireland.com with the subject line: “Cancel Order #[YourOrderNumber]”.

• Include your full name, order number, and the email address used at checkout.

• Requests outside of the 30-minute window may not be honored, especially if the item has already been dispatched.

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Pre-Order & Backorder Cancellations

• Orders for pre-order or backordered items may be cancelled up until the item ships. Please email support@glowireland.com for assistance.

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Refund for Cancelled Orders

• If your cancellation request is approved and your order has not yet shipped, you will receive a full refund to your original payment method.

• If the order has already shipped, the cancellation will be processed as a return in accordance with our Return Policy, and return shipping costs will apply.

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Partial Cancellations

• If you wish to cancel one item in a multiple-item order, please specify which item(s). We will cancel and refund the eligible item(s) as long as they haven’t shipped.

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Failed or Duplicate Payments

• In case of a duplicate transaction, contact us immediately at support@glowireland.com. Verified duplicate charges will be fully refunded.

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We appreciate your understanding and cooperation. Our team works hard to ship orders quickly, and your timely communication helps us serve you better.